Credit card customers urged to check statements
April 16, 2007 by admin
Filed under News, News-Credit-Cards
UK payments association Apacs has urged credit card customers to check their statements carefully, as many people are currently guilty of not doing so.
According to research by the group, nearly half of all credit card users do not check their product statements thoroughly.
A surprising four per cent of respondents to the survey said that they never look at their credit card statements.
To help people make sense of communications from their provider, Apacs has created an advice guide explaining everything about the features and terms included in statements and giving hints on how to understand various details and terminology.
Sandra Quinn, director of communications at Apacs, said: “Although people are getting better at checking their statements, our research suggests that there is still a lot of work to be done.
“Armed with this advice guide we believe consumers will be better equipped to get the most from their credit card statement.”
The association’s study reveals that Yorkshire and Humberside is the worst region for ignoring credit card updates, with nine per cent of people admitting to never checking their statements.
