Rise in online banking reflects ‘pace of life’
December 13, 2007 by admin
Filed under News, News-Banking
The increasing use of online banking services by consumers reflects the “pace of life”, according to a leading financial association
The British Banking Association (BBA) agreed with the findings of a recent survey by Lloyds TSB, which revealed that over 50 per cent of the British public had not seen their bank manager for more than ten years.
However, the BBA believed that this was a matter of “simple convenience” rather than consumers avoiding their financial responsibilities.
Lesley Mcleod, spokesperson for the BBA, said: “We think that this is more to do with the way people live their lives these days, the pace of life is such that people are increasingly using the internet or a hole in the wall facility to do their banking.”
She added that bank managers and advisers are still available if required by savers.
“Banks are there to offer a service and they are happy to do so, but they are not a nanny facility for people,” she added.
The survey from Lloyds TSB revealed that just over a third of respondents had visited their bank manager in the last two years.


