Highest number of insurance calls since 2007 floods

The recent storms and bad weather have generated the highest number of calls since the floods of last summer, according to one insurer.

Abbey stated that call volume doubled by half with people enquiring about their insurance cover while claims increased by over 55 per cent.

Findings from the financial expert said that the average claim total for 2007 storm damage stood at £913 while the average claim total for flood damage is £15,350.

The Association of British Insurers (ABI) said that some of its members will already have started contacting policy holders in the hardest hit areas.

Speaking to the Guardian, spokesman for the ABI, said: “Insurers will be contacting customers and saying that they know they are in the eye of the storm, as it were, and offering them help with their claim.”

Abbey insurance advised homeowners to keep all insurance and important documents in a water tight container and ensure you have a copy of your insurance hotline telephone number in the event of an emergency.

Tags: container, the Guardian, Insurance, Association of British Insurers, event, Storm damage, insurance hotline, home insurance