Is HSBC favouring its richer customers?

A recent report has suggested that High Street bank, HSBC, is giving more favourable treatment to its better off customers with its Internet arm First Direct than to its poorer HSBC customers. Officials claim that the customers of First Direct, who tend to be better off due to changes that were made by the bank a couple of years ago, are getting a far better deal than customers with its parent company, HSBC. Read more

Tags: better-off customers, rate cut, surprise, better deal, hsbc, cheque