Huge fine for energy firm

One of the UK’s big six energy firms received an unexpected Christmas present from the UK’s energy regulator, Ofgem…in the form of a fine for nearly £2 million for mis-selling its contracts to customers. The regulator announced just before Christmas that the energy giant, NPower, was to be fined £1.8 million for failing to take the necessary action in relation to stopping the mis-selling of its contracts to customers. Read more

Tags: Complaint, energy firm fine, licence standards, ofgem, energy giant

Progress with PPI not fast enough

Senior officials from the UK’s financial regulator, the Financial Services Authority, have said that progress is not being made quickly enough in the crackdown on the mis-selling of PPI. Payment Protection Insurance has been at the centre of investigations and controversy for some time after investigations revealed that it was commonly mis-sold by lenders and providers. Read more

Tags: consumers, lenders, payment protection insurance, fsa, Insurance, relation, controversy