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Credit card users ‘want online services’
April 11, 2008 by admin
Filed under News, News-Credit-Cards
Most credit card users want the option of managing their account online, although it is not a key consideration when choosing a credit card.
Eighty per cent of respondents in a survey conducted by consumer research group Global Reviews said they would research cards online and 68 per cent said they would like to be able to manage their cards through the internet.
However only 40 per cent of those surveyed said being able to manage their cards online was an important consideration when choosing a card.
“As household budgets tighten across the UK, many credit card customers will start to notice the rates they have been paying on their credit cards and begin to look around for better deals,” Adam Goodvach, director of Global Reviews, told the Press Association.
Consumers using their credit or debit cards for online shopping were recently warned that their card details may not be as secure as expected. A test conducted by security consultancy SecureTest found that UK online businesses make “fundamental flaws” when handling their customers’ information.
