Don’t put up with the energy price increases

Many households have received something of a financial shock over recent weeks, with notifications from their energy suppliers that the cost of energy usage is set to increase. For those who have not yet been notified it is pretty much certain that they will soon be receiving their notifications, with gas and electricity prices being hiked up by a significant level for some customers.

However, officials are urging consumers not to simply accept the energy price increases, and instead to shop around for a better deal and leave their current supplier. More and more consumers are now said to be doing this, as they refuse to pay out more and more money each month in the current difficult climate. For many the effort of looking for another supplier is well worth it, as they can save a significant amount of money compared to what they would be paying if they went along with the price increases that their existing supplier is imposing.

Officials have said that if customers are now happy about the level by which their energy prices have increased they can contact their supplier and advise them that they do not wish to remain with them. Consumers will have to contact their suppliers within twenty days of the notification to advise them that they want to leave. The consumer then has fifteen days to find a new supplier, and during this time will remain with the existing provider and on the existing tariff.

Using a price comparison website you can browse and compare different suppliers in your area at a glance, so if you are informed by your existing supplier that your prices are going up, and you feel that you can get a better deal, it is well worth taking the time to compare different providers and deals to see whether you can get a better price on the cost of your energy usage.

If you are able to get a more affordable deal with a different provider you can then contact your existing provider, advise that you wish to leave, and you can then sign up to the cheaper provider, which means that your finances will not be hit so hard by energy price increases.

Many consumers are surprised by the amount that they are able to save on their gas and electricity bills each year by switching to another provider or deal, and this can sometimes amount to several hundred pounds a year.

Tags: cheaper provider, Smart grid, Dot-com, happy, bills, GBP, Scottish Power

Investigation over energy mis-selling to be carried out

It has been revealed recently that four of the big six energy giants in the UK are at the centre of an investigation over the mis-selling of energy to UK consumers. The investigation is to be carried out by the UK energy regulator Ofgem, which said that it had received complaints and reports from various sources suggesting that the four energy companies may have breached regulations with regards to energy sales.

The four energy giants that are facing questioning from the regulator as part of the investigation are Npower, Scottish Power, Scottish and Southern Energy, and EDF Energy. The investigation centres around sales made by the firms on both a face to face basis and over the telephone. It comes following new regulations that were brought in at the start of this year with regards to the sale of energy  contracts to consumers.

According to Ofgem more than 50 percent of energy customers that switched in 2008 did so after being contacted by an energy sales person, but in many cases the customers ended up on a more expensive tariff because they had been misled over their energy costs or had not been able to effectively compare costs against their existing tariffs.

The four energy giants have said that they will fully cooperate with Ofgem in the investigation, which will centre around whether they have breached the new regulations that were brought in at the start of this year. The new regulations required energy firms to ensure that estimates were given before any face to face contract were concluded and where possible comparisons were given to the consumer with regards to pricing compared to their existing provider.

Andrew Wright, of Ofgem, said: “We expect all suppliers to comply with these tougher obligations, but if our investigations find otherwise, we will take strong action.”

Tags: energy customers, EDF Energy, energy, Scottish Power, energy regulator, United Kingdom, regulator